Every Carloo has a 30 day money back guarantee.
We hope you love your Carloo as much as we do, however, we know life isn't always perfect. If you are not fully satisfied with your Carloo for up to 30 days after delivery, you can return it to us for a refund. You are responsible for return shipping charges.
To return a Carloo:
- Send an email to email@example.com within 30 days of your Carloo being delivered
- In your email, let us know the reason for the return and if the Carloo has been used
- We will send you a return authorization number
- You return the Carloo to: Carloo LLC, 5627 Telegraph Ave, Ste 156, Oakland, CA 94609
Your return must:
- Include the product in its original packaging
- Include the return authorization number
- Be sent within 14 days from the day the return authorization number was issued/emailed to you
- You are responsible for return shipping charges
- We reserve the right to reject any returns that do not meet these conditions
Once we receive the Carloo, we will issue a refund using your original payment method.